Return Policy

Our merchandise should meet or exceed your expectations. If you are not completely satisfied, the unopened, unused merchandise may be returned within 30 days of purchase for store credit or a refund of the merchandise total, whichever you prefer. Note: please see an Exception to the Refund Policy, Notice to Buyers/Customers placing orders of $500.00 or over, outlined below. To qualify for a refund the product must be in marketable condition as determined by Best Buds Garden Supply, Inc. Buyers/Customers are responsible for paying the return shipping and insurance cost related to their return order. All returns require prior approval from Best Buds Garden Supply, Inc. and, if approved, a Return Authorization Number prior to shipment. An Exception to the Refund Policy, Notice to Buyers/Customers placing orders of $500.00 or over: returns of orders of $500.00 or greater will not be allowed or wil be subject to a restocking fee of 35% the merchandise purchase price. Purchases of $500.00 or over will be covered with a written invoice (including the merchandise return terms) to the Buyers/Customers prior to processing any payment and finalizing the merchandise order.

Merchandise must be returned, with a copy of your original receipt, before refund or replacement is given. Call 1-763-574-2007 for prior authorization, a Return Authorization Number and the return shipping address. Customer ordered personalized product can not be returned for a refund. No refund will be given without prior authorization. Product covered under manufacturer's warranty should be sent directly to the manufacturer for service.

Call us directly at 1-763-574-2007 if you need assistance.