General Policies

Order Fulfillment Notice

Orders placed Wednesday, November 27th through Sunday, December 15th, 2019 will be shipped during the week beginning Monday, December 16th. Please contact us via email at bestbudsgarden@aol.com with any questions. Otherwise, normal shipping policies will apply which include: In-stock orders are shipped from our our warehouse within 2 business days of receipt of order (3 business days if received after 2:00 PM CST). If any item is backordered, we will notify you and give you the estimated delivery date. Shipping times if listed by shipping options, are in transit times only. Please allow 5-8 working days total to receive your order.

Standard shipping is US Priority Mail 2-5 Days or UPS or FedEX Ground 5-8 Days. Email us for for expedited delivery options at bestbudsgarden@aol.com . Certain items can only be shipped by UPS or Fed EX service due to size limits.

Taxes

We collect state sales tax when the shipping address is in one of the following states: MN 7.125%

Sales Tax Notice: We only collect sales tax on orders shipped to Minnesota, but you are required to report this purchase for Use Tax if shipping elsewhere. Please consult your tax professional for guidance.

Credit Cards Accepted

Please note that we accept Mastercard,  Visa.

Order Cancellation Policies

Orders that have been shipped cannot be cancelled. Product must be returned unopened and unused within 30 days for a refund.

Warranties

Product warranties are honored by the manufacturer. Product that requires warranty service must be sent to the manufacturer. Call us directly at 1-763-574-2007 if you need assistance.